Frequently Asked Questions
Everything you need to know about shopping with Stuarts London.
What are your UK delivery options?
We offer several UK shipping methods, including DPD Next Working Day and Royal Mail Tracked 48. Free standard delivery is typically available on orders exceeding a specific threshold as indicated on our shipping page.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide. International shipping costs and transit times vary by destination and are calculated at the checkout stage based on the weight of your parcel.
What is your return policy?
You can return any unwanted items within 28 days of receipt for a refund or exchange, provided they are in their original, unworn condition with all tags attached.
Are all products sold on Stuarts London authentic?
Absolutely. We are authorized stockists for every brand we carry. All products are 100% authentic and sourced directly from the manufacturers.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website where you can monitor your delivery's progress.